Cancellation & Appointment Change Policy

Full Body Balancing is a small appointment-based business. In order to provide you and other clients with exceptional customer service please provide a minimum of 48 hours notice if you wish to cancel, change, or reschedule your appointment.

I deeply appreciate your business and value you as a client. Since I turn away other clients to hold your appointment, any cancellations with less then 48 hours notice will be charged in full.  No show and missed appointments will be charged in full. I value and honor the time set aside for you and ask that you do also.  Please note that by scheduling an appointment you are accepting the conditions of the cancellation policy.

If you need to cancel or change your appointment please do so at least 48 hours in advance.  Any cancellations with less than 48 hours notice (or no-shows) will result in full charges for the service scheduled.  This includes the equivalent deduction from gift certificates and promotional vouchers.  Insurance clients will be charged directly (out of pocket) as insurance providers do not allow billing for missed appointments.

To avoid charges please make your changes online, email me info@fullbodybalancing.com  or call/text me at (206) 250-0550 at least 48 hours prior to your appointment time. 

Arrival

I understand that sometimes being late is outside of your control. I will always do my very best to accommodate a late arrival by performing as much of the service as possible. Please plan ahead and make sure you have the correct address and directions, and allow time for any traffic difficulties. Service(s) not able to be performed for the full duration due to a late arrival are charged in full.

Thank you,

Alie Miller, LMP